Help
How do I contact blacksea?
Email support
If an issue comes up, BlackSea support is here to help. Below is a breakdown of the types of issues BlackSea support can help with, and the types of questions best directed to your BlackSea creator.
| BlackSea can help with | Creators handle |
| Upload/download issues | Refund requests |
| Payment issues | Questions and feedback about a specific product |
| Fraudulent purchases | Licenses |
| Questions about navigating the BlackSea platform | Membership subscription questions |
| Questions about Terms and Policies |
We hope our Help Center can resolve most of your issues, but if not, we'll be happy to help.
To contact us, send an email to [email protected]
Phone support
Unfortunately, we're not able to offer phone support at this time.